Customer Service is DEAD

We've been asking our postal office and the one here where our mail is (it was forwarded as of 3 weeks ago!!!) and they keep telling us that it can take 5-10 postal days for mail to reach you so they don't want to waste their time verifying the info.... well - FINALLY someone was willing to look up the info in the computer - and sure enough - they messed it up. They have had our mail on FORWARD - but they lost the address - so everything has been sent return to sender. EVERYTHING! This wouldn't be a problem except for the quick nature of our move meant that I wasn't able to notify everyone of our address change. So - we had to file another forward request. UGH UGH UGH It will be 5-10 more postal days till we start receiving that mail. Oh - and guess where Dan's paycheck is. In the mail. :(

Then - the A/C company - I don't want to get into it since it just makes me sooo mad - but 3 weeks later they have not shown up on their 4th scheduled visit. So many levels of customer service/realtors/management are involved in this - it's ridiculous. Essentially the company in question doesn't want to come out because we're "claiming" it's a warranty issue when it isn't. It's the exact same thing that was fixed 3 months ago when it was still under warranty - so it's still covered... they say it's not the same thing - but they haven't come out to look. Even better when the customer service rep from our home builder came to the house to take a look he was shocked since there is an exposed ground wire sticking out of the top of the vents and the there are two wires spliced together and held together with electrical tape. Yeah- they aren't supposed to be that way.

I'm sooo stressed. I hate how complicated everything has to be.

Trying to make a new pediatrician appt for Em's 4 month check up is impossible. They needed her current immunization records before they could set an appointment... WHY??? I don't know. So now they have them, but are waiting for someone to call me back to make the appt. Well - I'm out of town - out of cell distance - all next week.

Oh yeah - Qwest mixed up our change of phone as well - so our phone has been listed as disconnected when anyone called instead of going to voicemail.

SO we have no mail - no phone calls getting to us. Nice.

she's doing just fine..

Well - I got a phone call from my mom and Julia is having fun. Not that my mom has seen her much. Julia's been busy playing with her cousin-ish Avery and Colleen. Mom said she can see her playing in the water and she looks like she's having the time of her life.

She did mention last night briefly that she wishes we were there. My mom asked her why and she said "because I know they like it here" and then went to bed.

That's my girl.

What I like about Maine...

I have to admit I'm still having some adjustment issues to life here in Maine. Mostly because I'm stranded in a hotel 20/7 (As soon as Dan gets home with the car I make him take me somewhere so I can get out of here!!). So here are some things I like about Maine...

1 - Capt'n Eli's Blueberry Pop. Damn yummy.

2. Not dealing with this... the Heat Island

3. Being an hour and half from here...

So far that's what I have... I'll keep you posted as I discover more things I like about being here.

Oh - 4. Housekeeping ;)

Speaking of change of address..

How the hell does it take the USPS sooo long to get my mail to me. We filed our change of address on July 7 to stop service as of July 8. We still have not had one single piece of mail forwarded to us. Not one. The post office replies that it can take 5-10 business days to start.

Well - I'd like my mail. Please.

HBO

Let me just tell you how much I'm enjoying having HBO - even if I'm currently caught up on the lineup... We haven't had HBO in about 4 years.

I love Entorauge (could Jeremy Piven be any more fun??). Right now I'm all caught up on Alien Invasions (they even look alike) between War of the Worlds and Independence Day.

HBO reminds me of being a kid. I used to covet the new little magazine when it arrived each month. This was back in the day when you didn't have a VCR and even if you did movies did come out on VHS for years after their theatrical release....